http://revjim.net/2003/09/07/packet8-service-final-review/ because a Reverend can't be wrong. Wed, 09 May 2012 16:43:00 +0000 hourly 1 http://wordpress.org/?v=3.3.2 http://revjim.net/2003/09/07/packet8-service-final-review/comment-page-1/#comment-3598 martha lindgren Thu, 27 Apr 2006 11:46:32 +0000 http://28de1108-ed7e-4475-921c-95b8b00179a6#comment-3598 I have had this service for over a year and it is simly the worst. Customer service is impossible to get a hold of (over a 50 minute wait and then disconnected) and the not helpful at that. I have tried and tried to remain positive as the company grows but when I compare it to my friends Vonage it falls way below pare. There is often an echo on the line. I have been told my DTA is defective and they would send a new one and have never recieved it despite numerous foloow ups. I have e-mailed customer service and billing numeropus times and never had a response at all. If you are considering this company; I recommend you go elsewhere. I have to see the rest of the contract through I have had this service for over a year and it is simly the worst. Customer service is impossible to get a hold of (over a 50 minute wait and then disconnected) and the not helpful at that. I have tried and tried to remain positive as the company grows but when I compare it to my friends Vonage it falls way below pare. There is often an echo on the line. I have been told my DTA is defective and they would send a new one and have never recieved it despite numerous foloow ups. I have e-mailed customer service and billing numeropus times and never had a response at all. If you are considering this company; I recommend you go elsewhere. I have to see the rest of the contract through

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