revjim.net

No Service

I was wondering exactly how porting my cell phone number to a new carrier via an online retailer would go. Now I know the answer: not very well. Until further notice, Jess’ and my cell phones do not work.

The phones were ordered last Thursday night. Most of Friday was spent in a status verifying that we were able to port our number and jumping through the credit check hoop. Saturday afternoon our status switched to making the port request. Sunday it changed to state that they were picking our items. Monday it went to Activation status. Now it’s Tuesday and we’re sitting in Programming status. All that’s left is Quality Assurance, and Shipping. Apparently, however, our number port went through already as our phones are both failing SIM registration.

I think it would have been a lot better to send us the phones unactivated and then let *us* activate them when they got here. This way, we’d have both phones in our hands when the port went through and we could simply carry two phones for a few days until everything was finalized.

I’m not sure if it’s common for the ordering process to take this long, or if this is due to the weekend and that it would have went smoother had I ordered on a Saturday, Sunday or Monday. Regardless, it’s quite annoying.

Once again. For the time being, neither Jess nor I have working cell phones. I’ll let you know when this changes.

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