Among many other things, I bought a Vivitar 283 (flash) off of eBay and it arrived yesterday. Much to my dismay, it was missing one part and when I provided that part from another flash I have I found out it didn’t work at all. I emailed the seller and told her that I would like a full refund including shipping. She wrote me back today saying that I should ship the item back to her and she’ll refund my money.
On one hand that makes since. I have very little feedback on eBay and if she were to refund my money BEFORE I sent her the item, I could have a working item and all my money back. Even if I’m not lying and the item is broken, that doesn’t mean I’ll even bother to send it back to her once I get a refund. So I understand why should would want it this way.
On the other hand, I don’t want to ship back an item that was misrepresented and lose what little bit I did get out of the transaction and run the risk of not being refunded my money. Then again, it’s only $30 and the flash is pretty useless broken and would cost more than it’s worth to fix, I imagine, so I’m not really out anything but the shipping if she doesn’t refund my money.
What do you more savvy eBayers think?
My first reaction is in my experience most eBayers are Honest about 99.9%
Ship it back make sure you have tracking. If she dose not refund you file a claim with paypal you will win “Hopefully you used Paypal”
Good Luck neale